Service For Classic Car Radios and 8 Track Players
From 1950 to 1980 - Also Most Home 8 Track Players
Barry's 8 Track Repair - Terms and Conditions
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Liabilities
I accept no responsibility or liability for loss or damage to KNOBS, brackets, mounting hardware, ground straps or purely decorative items such as cowls, bezels that do not contain the tuning dial or other decorative pieces.
YOU MUST REMOVE AND KEEP THE ABOVE MENTIONED ITEMS, I AM NOT RESPONSIBLE FOR THEM.
This fully eliminates all uncertainty as to who is in possession of items NOT NEEDED to test and repair the unit.
Due to the number of units that have been incorrectly wired by customers during installation, a video DVD of
your unit operating properly on all functions will be included. Customer agrees to accept this as proof that the
unit left my shop in working condition. There is NEVER any type of warranty on the output section of radios repaired to original stock, as this is the section that is usually damaged from incorrect wiring.
Unless the customer requests otherwise, your FIRST NAME ONLY, city and state of residence may be mentioned in my promotional and proof-of-performance videos on You Tube. Your first AND last name will
be used to depict your unit's place in line on my Job Status page. If desired, I can use a pseudonym in place
of your actual name on the Job Status page.
In any case in which the customer wants to cancel a job and receive a refund, that refund will be MINUS my
return shipping cost. If your radio has already been prepped for conversion (all original parts removed), there
will be an additional subtraction from your refund of 150.00 to cover the shop time spent doing that work.
Regardless of circumstances, customer pays all shipping cost both ways - this applies to warranty work also.
I accept no liability for any damage caused to any equipment you connect your radio to. If using an external power amplifier with your serviced radio, I accept no liability for damage to speakers connected to that amp.
I accept zero liability for damage to speakers, portable audio devices, or any type of fire damage to your car.
In short, my ONLY responsibility is proper and safe operation of the unit I serviced in my shop.
IF YOU DON'T HAVE IT IN WRITING, I DIDN'T SAY IT. It is impossible to remember everything I might need
to know, or to accurately answer every question a customer may ask, during a phone call or E-mail exchange.
My work order, REQUIRED FOR ALL JOBS, will contain the most up to date and accurate information regarding
options, prices and turnaround time.
MIXING OF CUSTOMER UNITS. My system makes it impossible to send back the wrong unit, but it requires
your interaction also. YOU MUST IDENTIFY YOUR RADIO by affixing your name to it, and also by listing the
model and serial number on the work order. IF MODEL AND SERIAL ARE MISSING, YOU MUST MAKE A
MARK ON THE UNIT THAT MAKES IT UNIQUE, THEN DESCRIBE THAT MARK ON THE WORK ORDER
in the space normally reserved for the model and serial number.
Your work order and other information will go into a file folder, which stays with the unit until shipment.
All boxes and packing material may be discarded immediately to reduce clutter - do not use anything you
might want back as packing material. I've even seen the WIFE'S PROM DRESS used as packing material.
I do not have exact replacement motors for very small or thin units. If I am able to repair a smaller unit and
its motor fails at a later time, I may not be able to repair the machine again and no compensation will be given.
(Note that my replacement motors fit ALL standard factory classics - Delco, Ford, Chrysler, AMC, etc.)
Warranty
My warranty covers all NEW parts and labor for one full year. There is NEVER a warranty
on any ORIGINAL parts, and customer may need to purchase a "parts" unit to obtain a
replacement if the original part does not hold up after service.
Units returned for warranty service MUST be packed per the instructions on my
"Packing" page. If careless packing results in damage on a warranty return, ALL
WARRANTIES ARE VOID - PERIOD. This does not apply if MY packing method was used.
My Absolute Strictest Policy
I absolutely DO NOT ALLOW calls or E-mails asking about job status. You
can have a guaranteed completion date by purchasing Level Two or Level
Three expedited service. Level One customers agree to check their place in
line ONLY by visiting the Job Status page of this website.
My long reputation of service excellence, combined with more than 600
promotional videos showing the results of my work and the fact that my shop
is BBB Accredited with an A+ rating, keeps me continuously swamped with
work - and jobs come in much faster than I can turn them around.
This is why I am unable to predict turn times on Level One jobs - because I
have no idea myself with dozens of jobs still ahead of yours, all of them full
of question marks as to how much time and work is required for excellence.
"HOW'S IT COMING" CALLS ARE NOT ALLOWED - NOT EVEN ONCE !!! THE
WAY TO SPEED THINGS UP IS TO UPGRADE YOUR LEVEL OF SERVICE.
Other Policies
Once payment is made on a conversion job, customer is granting permission to completely strip the unit of all
its original electronic parts (leaving only the original controls and tuner assembly), a process that cannot be
reversed. If for any reason the conversion is not completed, the unit may be returned missing its original
electronics as the customer has previously given permission to remove such parts.
There are no new replacement controls or tuner parts available for decades-old car radios. In the case of a
customer's unit having a control or tuner that cannot be brought to serviceable condition, the customer must
supply those needed parts as they can only be found on a similar unit. Note that controls and tuners can
suffer internal damage if subjected to impact, even if they appear and feel satisfactory.
If a control shows obvious external damage, I cannot service the unit until customer supplies a replacement.
Please do not send units with any bent or broken control shafts without supplying a replacement.
My packing method is ABSOLUTELY REQUIRED to prevent this type of damage, and customer agrees
to pack units per the instructions on the "Packing" page of this website. Units sent carelessly packed
will be RETURNED UNSERVICED, and you will be considered a risk to my business in the future.
I accept no liability or responsibility for cosmetic items. Plastic that is decades old can crack or
break just by being moved - for instance, simply using the station presets can cause a long plastic
pointer to break just from the sudden stop. Minor scratches and scrapes can occur during the
service process, especially on conversions where much drilling and some striking may be required
to jar old transformers loose. Though reasonable care is taken, minor scrapes may be unavoidable.
It is best to have any rechroming performed AFTER the electronic work.
Any items sent to Barry's 8 Track Repair with no contact information and no attempted contact from
the customer become property of Barry's 8 Track Repair after 90 days. At that time, the item will be
assumed to an anonymous gift from a generous and helpful citizen. Please, no need to send gifts.
It is the customer's responsibility to be familiar with the service all 8 track tapes require before
attempting to play them in his serviced machine. Tapes should either be sent to a tape repair
company, or the owner should know how to service tapes with the necessary knowledge and
materials.
END
Barry's 8 Track Repair
4783 N. Glenrosa Circle
Prescott Valley, AZ 86314