Barry's 8 Track Repair - Terms and Conditions

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Liabilities

I accept no responsibility or liability for loss or damage to KNOBS, brackets, mounting hardware, ground straps or purely decorative items such as cowls, bezels that do not contain the tuning dial or other decorative pieces.

YOU MUST REMOVE AND KEEP THE ABOVE MENTIONED ITEMS, I AM NOT RESPONSIBLE FOR THEM.

This fully eliminates all uncertainty as to who is in possession of items NOT NEEDED to test and repair the unit.

Due to the number of units that have been incorrectly wired by customers during installation, a video DVD of

your unit operating properly on all functions will be included. Customer agrees to accept this as proof that the

unit left my shop in working condition. There is NEVER any type of warranty on the output section of radios repaired to original stock, as this is the section that is usually damaged from incorrect wiring.

Unless the customer requests otherwise, your FIRST NAME ONLY, city and state of residence may be mentioned in my promotional and proof-of-performance videos on You Tube. Your first AND last name will

be used to depict your unit's place in line on my Job Status page. If desired, I can use a pseudonym in place

of your actual name on the Job Status page.

In any case in which the customer wants to cancel a job and receive a refund, that refund will be MINUS my

return shipping cost. If your radio has already been prepped for conversion (all original parts removed), there

will be an additional subtraction from your refund of 150.00 to cover the shop time spent doing that work.

Regardless of circumstances, customer pays all shipping cost both ways - this applies to warranty work also.

I accept no liability for any damage caused to any equipment you connect your radio to. If using an external power amplifier with your serviced radio, I accept no liability for damage to speakers connected to that amp.

I accept zero liability for damage to speakers, portable audio devices, or any type of fire damage to your car.

In short, my ONLY responsibility is proper and safe operation of the unit I serviced in my shop.

IF YOU DON'T HAVE IT IN WRITING, I DIDN'T SAY IT. It is impossible to remember everything I might need

to know, or to accurately answer every question a customer may ask, during a phone call or E-mail exchange.

My work order, REQUIRED FOR ALL JOBS, will contain the most up to date and accurate information regarding

options, prices and turnaround time.

MIXING OF CUSTOMER UNITS. My system makes it impossible to send back the wrong unit, but it requires

your interaction also. YOU MUST IDENTIFY YOUR RADIO by affixing your name to it, and also by listing the

model and serial number on the work order. IF MODEL AND SERIAL ARE MISSING, YOU MUST MAKE A

MARK ON THE UNIT THAT MAKES IT UNIQUE, THEN DESCRIBE THAT MARK ON THE WORK ORDER

in the space normally reserved for the model and serial number.

Your work order and other information will go into a file folder, which stays with the unit until shipment.

All boxes and packing material may be discarded immediately to reduce clutter - do not use anything you

might want back as packing material. I've even seen the WIFE'S PROM DRESS used as packing material.

I do not have exact replacement motors for very small or thin units. If I am able to repair a smaller unit and

its motor fails at a later time, I may not be able to repair the machine again and no compensation will be given.

(Note that my replacement motors fit ALL standard factory classics - Delco, Ford, Chrysler, AMC, etc.)

Warranty

My warranty covers all NEW parts and labor for one full year. There is NEVER a warranty

on any ORIGINAL parts, and customer may need to purchase a "parts" unit to obtain a

replacement if the original part does not hold up after service.

Units returned for warranty service MUST be packed per the instructions on my

"Packing" page. If careless packing results in damage on a warranty return, ALL

WARRANTIES ARE VOID - PERIOD. This does not apply if MY packing method was used.

My Absolute Strictest Policy

I absolutely DO NOT ALLOW calls or E-mails asking about job status. You

can have a guaranteed completion date by purchasing Level Two or Level

Three expedited service. Level One customers agree to check their place in

line ONLY by visiting the Job Status page of this website.

My long reputation of service excellence, combined with more than 600

promotional videos showing the results of my work and the fact that my shop

is BBB Accredited with an A+ rating, keeps me continuously swamped with

work - and jobs come in much faster than I can turn them around.

This is why I am unable to predict turn times on Level One jobs - because I

have no idea myself with dozens of jobs still ahead of yours, all of them full

of question marks as to how much time and work is required for excellence.

"HOW'S IT COMING" CALLS ARE NOT ALLOWED - NOT EVEN ONCE !!! THE

WAY TO SPEED THINGS UP IS TO UPGRADE YOUR LEVEL OF SERVICE.

Other Policies

Once payment is made on a conversion job, customer is granting permission to completely strip the unit of all

its original electronic parts (leaving only the original controls and tuner assembly), a process that cannot be

reversed. If for any reason the conversion is not completed, the unit may be returned missing its original

electronics as the customer has previously given permission to remove such parts.

There are no new replacement controls or tuner parts available for decades-old car radios. In the case of a

customer's unit having a control or tuner that cannot be brought to serviceable condition, the customer must

supply those needed parts as they can only be found on a similar unit. Note that controls and tuners can

suffer internal damage if subjected to impact, even if they appear and feel satisfactory.

If a control shows obvious external damage, I cannot service the unit until customer supplies a replacement.

Please do not send units with any bent or broken control shafts without supplying a replacement.

My packing method is ABSOLUTELY REQUIRED to prevent this type of damage, and customer agrees

to pack units per the instructions on the "Packing" page of this website. Units sent carelessly packed

will be RETURNED UNSERVICED, and you will be considered a risk to my business in the future.

I accept no liability or responsibility for cosmetic items. Plastic that is decades old can crack or

break just by being moved - for instance, simply using the station presets can cause a long plastic

pointer to break just from the sudden stop. Minor scratches and scrapes can occur during the

service process, especially on conversions where much drilling and some striking may be required

to jar old transformers loose. Though reasonable care is taken, minor scrapes may be unavoidable.

It is best to have any rechroming performed AFTER the electronic work.

Any items sent to Barry's 8 Track Repair with no contact information and no attempted contact from

the customer become property of Barry's 8 Track Repair after 90 days. At that time, the item will be

assumed to an anonymous gift from a generous and helpful citizen. Please, no need to send gifts.

It is the customer's responsibility to be familiar with the service all 8 track tapes require before

attempting to play them in his serviced machine. Tapes should either be sent to a tape repair

company, or the owner should know how to service tapes with the necessary knowledge and

materials.

END